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Terms & Conditions

A legal disclaimer

Terms and Conditions

Welcome to the Ramswood Nurseries website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use.

1. General Information

This website is operated by:

  • Business Name: Ramswood Nurseries

  • Address: 196 Manchester Rd, Rixton, Warrington, WA3 6EA

  • Telephone: 01925 821002

  • Email: ramswood@aol.com

These terms apply to all visitors, users, and others who access or use the website.

Terms & Conditions - the basics

2. Website Use and Accounts
 
A. Eligibility and Use
The website is available to all users. However, by using this site, you confirm you are of legal age to form a binding contract in your local jurisdiction. If you use the Trade Partner Program portal or any registered service, you are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
 
B. Account Suspension and Cancellation
Ramswood Nurseries reserves the right to suspend or cancel access to any registered account (such as a Trade Partner Account) immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
 
C. Website Platform Disclaimer
This website is built and hosted using a third-party Content Management System (CMS) (e.g., Squarespace/Wix). While we strive for continuous service, Ramswood Nurseries is not responsible for any downtime, technical failures, or security issues caused by the hosting platform.
 
3. Products, Warranties, and Payments
A. Product and Service Offerings
Ramswood Nurseries sells a diverse range of plants, shrubs, trees, compost, garden furniture, and offers commercial landscaping services both in-store and through the website (where applicable).
Ramswood Nurseries reserves the right to modify, discontinue, or update its products, prices, and service offerings at any time without prior notice.
 
B. Payment Methods
For any financial transactions conducted through the website (e.g., event bookings, online purchases, or Trade Partner invoicing), we accept payments via [Specify payment methods, e.g., major credit/debit cards, PayPal, bank transfer]. All payments are processed through secure third-party payment processors.

C. Product Warranty and Returns

  1. Live Plant Warranty: Due to the nature of live plants, we DO NOT offer a warranty once plants leave the garden centre, as their survival depends on proper care (as outlined in our [Plant Care Guides] or similar guides) and growing conditions beyond our control. We guarantee plants are healthy and true to type at the point of sale.

  2. Non-Plant Items: Non-plant items (e.g., furniture, tools) may be covered by the manufacturer's warranty. Our returns policy for non-plant goods aligns with UK consumer rights legislation.

4. Intellectual Property and Copyright
The content, features, and functionality of the website, including all text, graphics, logos, images, and our unique plant guides, are and will remain the exclusive property of Ramswood Nurseries and its licensors. The site content is protected by copyright, trademark, and other laws. Any use, including the reproduction, modification, distribution, or transmission of the content of this site, is strictly prohibited without prior written consent.

5. Limitation of Liability and Governing Law
A. Advice Disclaimer
Any advice or information provided on this website (including blog content and guides) is for informational purposes only. We are not liable for any loss, damage, or injury resulting from the application of this advice.

B. Limitation of Liability
In no event shall Ramswood Nurseries be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, or the performance of the products purchased.

C. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

6. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will make reasonable efforts to provide notice of any new terms. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

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